Customer service

Customer Services

Our goal as Oro Arte is to keep customer satisfaction at the highest level by offering our products to our customers with the highest quality. The aim of all our employees is to provide the best service to our customers by adhering to this principle.

Our understanding of customer satisfaction;

• Before sales; to keep the quality standard of our products at the highest level.
• After sales; To offer the most sparkling jewels to our customers in the most comfortable store environment with our experienced sales consultants in our stores.
• After sales; We respond to all requests, questions and criticisms from our customers in the fastest way, evaluate and implement them to improve our product and service quality.

To get information about the orders you have made from your online office 0552 700 27 77 or send an e-mail to [email protected].

To get information about the purchases you have made in our stores, You can call your office from the phone number in the department or send an e-mail to [email protected]. To reach customer service, you can call 05527002777.

Working Hours: Weekdays: You can reach our customer service between 09:30 – 18:00.

Click to go Contact Page.